SHIPPING & RETURNS
RETURNS POLICY
All sales are final, to maintain the safety and integrity of our products. If your order arrives damaged or defective please contact us at kokanni@kokannicosmetics.com
SHIPPING POLICY
PROCESSING TIMES
Orders placed Monday through Friday (excluding holidays) will be processed within 3-5 business days.
Orders placed on Saturdays and Sundays will begin processing the following business day.
During holidays and major promotions order processing can be up to 3 weeks.
All customers will receive a separate email with tracking information when the order has shipped.
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DOMESTIC SHIPPING
Standard Domestic Orders are shipped via USPS and are shipped to addresses within the United States.
Please Allow 3-5 business days "after processing" to receive tracking information.
If you have any questions regarding shipping policies or tracking your shipment, please email kokanni@kokannicosmetics.com